LuminHive Labs

Modernise the way your business operates.

Transform your website into an AI-powered digital business that attracts customers, captures every lead, automates routine work, and helps your business grow.

LuminHive Labs combines AI, CRM, automation, and digital transformation to give small and medium-sized businesses the capabilities once reserved for large enterprises.

Attract More Customers AI Office Team CRM & Lead Management Automate Admin E-commerce Compliance & Reminders Business Insights
Get your free website and cost check How a rescue works

The check is free, takes about 20 minutes of your time, and you keep the findings either way.

The check is free

About twenty minutes of your time. You keep the findings either way — what you are paying for now, what it should cost, and what you can drop.

Nothing goes dark

Your domain, site, email and phone keep working right through the move. The new one goes live once it is proven, never before.

You own it all

Your domain, your email, your reviews, your customer list. Ours to look after, never ours to hold hostage.

01The rescue

Three steps, no drama, nothing goes dark

Most owners have no idea what they are paying for online, because it arrives as one vague invoice. We put it in plain English and fix it.

1

The free check

We look at what you pay, what you actually get, and who controls your domain, email and reviews. You get the findings in writing, in plain English. Yours to keep even if we never speak again.

2

The rebuild

A fast, modern site you own outright, on your own domain, with professional email on your business name. Selling online? We add the shop. Your Google reviews and rankings come with you.

3

The savings

Old services cancelled cleanly, new setup running for a fraction of the cost. For most businesses the savings cover the whole thing. Then the interesting part starts.

02Then the hive takes over

Your new website comes with staff

This is where LuminHive Labs is different from every web company you have ever dealt with. The site is the doorway. Behind it, our AI office agents quietly run the parts of your business you never have time for.

The phone gets answered

Every call and message, even when you are on the tools, on a roof, or inside an engine bay. Enquiries become bookings instead of voicemails.

Quotes get chased

The quote you sent Tuesday gets a polite follow-up Friday. Most businesses never chase; the ones that do win the job.

Paperwork does itself

Invoices raised, payments chased, supplier bills filed. The hours you lose every week come back.

Customers come back

Review requests after every job, reminders when a service is due. Your happy customers become your marketing.

03Who we help

Built for businesses like yours

Trades and local services

Anyone whose phone rings while both hands are busy. Online booking with deposits, a phone that always answers, reviews that grow themselves.

Start with the free check

Makers, manufacturers and product businesses

Engineering firms and product makers who need a clear group identity, an online shop that staff can actually manage, and professional email instead of a hotmail address on the invoice.

Start with the free check

Architecture practices

ArcComply, our compliance product for UK architecture practices: building regulations tracking, project compliance and audit trails, built with a 25 year industry veteran.

Ask about ArcComply
04The people

Two founders, both sides of the world

LuminHive Labs is a family business, not an agency. You deal with the people who build the thing.

Scott McQueen

Co-founder · Australia

Runs the Australian side from northern NSW. Scott leads the website rescues and works directly with every Australian customer, from the first check to the finished setup.

Andy Cefai

Co-founder · United Kingdom

Runs the UK side from Cambridge. Andy leads the UK rescues and the ArcComply compliance product for architecture practices.

You are not alone in this

Independent research on UK small business. The problem is real — and so is the shift already underway.

37%
of UK consumers call a competitor if you don’t answer within 60 seconds — and only 6% leave a voicemail.
YouGov · 2026
more likely to win a lead if you respond within the hour, not later.
Harvard Business Review
11 hrs
a week the average owner loses to admin — nearly twice the time they spend growing the business.
Amex SME Barometer · 2026
16%
of UK businesses use AI so far — just 14% of the smallest. The field is wide open.
DSIT, UK Gov · 2025
1 in 5
owners already say AI is like “having another member of staff.” That’s exactly what LuminHive Labs is.
Amex SME Barometer · 2026
05The free check

Find out what you are really paying for

Fill this in and we will come back to you within one business day with a time for your free 20 minute check. No obligation, and the findings are yours to keep.